Delivery & Returns

New Customers:

All orders over £50 will normally be delivered free of charge within 3 working days, but you will have the option to upgrade this at the checkout. If you have paid for next day delivery please order by 3pm to guarantee your chosen service. If you do have any queries then please do not hesitate to call our team on 01454 312300.

 

How can we get your items to you?

Here at Yate Supplies we take great pride in getting you the products you need when you want them.

We have a fleet of our own vehicles that cover large parts of the U.K including Bristol, Bath, Central London, Exeter, Cardiff, Manchester, Birmingham and Brighton. Areas we do not cover with our own fleet are sent via our third party carrier partners. If you would like a delivery outside of the U.K mainland then please call our sales team who can advise on delivery costs based on the products you wish to order.

 

Collections & Trade Counter: Opening Hours 9am - 1pm  &  2pm - 5pm (Please note our Trade Counter is closed between 1pm and 2pm)

We welcome collections from our warehouse (postcode BS37 7PA). When you have added your goods to the basket and you go through the checkout firstly you will be asked to confirm your billing / delivery address, once this is complete the following section enables you to choose a delivery method. If you choose collection any delivery charges are removed and you will be asked to confirm what date you are coming to collect.

 

Existing customers:

If you have an online login, your delivery details are displayed on the ‘My Account’ pages.

 

 

Returns Policy

Items purchased from the Yate Supplies website may be returned within 30 days of receipt, these goods must be unused / unworn and in the original undamaged packaging. If an incorrect item is sent by us please notify our team immediately.

If you wish to return an item please contact us for a Returns Authorisation Number and details of how to return the goods.

 

returns@yatesupplies.com

Telephone: 01454 312300 option 1

 

Stock levels & Availability

We make every effort to ensure our stock levels and availabilities on the website are as accurate as possible. Items that show 'In Stock' are despatched from our warehouse, items that show an availability in days are often on back order and show the approximate time it will take us to get the goods to you. If you are unsure and would like clarification please give us a call and we will try and help

 

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FREE Delivery on Orders over £50.00

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